info@tadhack.com

You may enter our hackathon under two competition categories:

``HACK-A-VCON``!

In an era where every business-customer interaction counts, vCons emerge as a revolutionary concept in the field of programmable communications. Short for “Virtual Conversations,” vCons are essentially the PDFs of conversations. They go beyond mere text or voice recordings to include a wealth of metadata—identifying the involved parties, AI-generated analyses, and various attachments like documents. As a holistic data unit, vCons offer businesses an unprecedented lens into the complexities of their conversations, thereby unlocking new avenues for customer understanding, analysis, and engagement.

Real-World vCon Data Set: An Unparalleled Opportunity at TADHack

TADHack provides you with the unique chance to work hands-on with a real-world vCon data set. This dataset encapsulates authentic business-customer interactions over a recent 24-hour period. While all data has been de-identified to ensure privacy, its richness and complexity remain intact. This offers a one-of-a-kind environment for developers and data scientists to experiment and innovate. Picture the potential of exploring thousands of genuine customer dialogues, dissecting their concerns, likes, and tendencies—all while crafting solutions that could redefine the landscape of customer experience management.

Click to below to access the vCon data set folder

vCon data set folder

Challenges at TADHack: Unlocking the Full Potential of vCons

1.  Search & Filter: Given the immense volume of conversations that businesses navigate daily, isolating specific elements is like finding a needle in a haystack. Your challenge at TADHack is to engineer a sophisticated search and filtering mechanism capable of trawling through the vCon data to flag specific comments or complaints. The aim is to empower businesses to proactively identify and tackle issues, thereby elevating customer satisfaction.
2. Automated Responses: Manually generating tailored responses for each customer interaction is both essential and resource-intensive. The challenge here lies in designing an intelligent system capable of parsing the vCon data to auto-compose personalized thank-you or apology messages. The system should accurately capture the sentiment and context of each dialogue, ensuring that every customer feels individually acknowledged and valued.
3. Customer Segmentation: The age-old adage of “one size doesn’t fit all” rings especially true in the realm of marketing. Utilizing the vCon data, your mission at TADHack is to create an AI-powered tool that classifies customers based on the behaviors and preferences detected in the conversations. Such segmented data can then be deployed for more precise and impactful marketing strategies.
By tackling these challenges, TADHack aims to serve as the catalyst for the upcoming wave of innovation in the programmable communications industry. Your inventive solutions have the potential not only to bridge existing gaps but also to spearhead a new epoch of conversational intelligence.